Welcome to Saraswati Instamart. These Terms & Conditions govern your access to and use of the Saraswati Instamart website, including your browsing, account registration, purchases, payments and use of our services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. About: Saraswati Instamart is an offline & online fashion and clothing e-commerce platform offering products such as sarees, ethnic wear, apparel, accessories and other fashion-related products.These Terms apply to all visitors, registered users and customers who access or use our website.
2. Eligibility: By using our website or placing an order, you represent that:You are legally capable of entering into a binding agreement under applicable law.The information provided by you is accurate and complete.You will use the website only for lawful purposes.You will not use the website in a way that violates applicable laws or the rights of others.If you are purchasing on behalf of another person or organisation, you confirm that you have the authority to do so.
3. Website Use: You agree not to:Use the website for unlawful or fraudulent purposes.Attempt to gain unauthorised access to our website, servers or systems.Interfere with the normal operation or security of the website.Copy, reproduce, distribute or commercially exploit website content without permission. Upload or transmit malicious software, viruses or harmful code. Use automated systems to access or collect information from the website without our permission. Provide false, misleading or fraudulent information.We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms have been violated.
4. Account Registration: Certain features may require you to create an account.You are responsible for:Providing accurate account information.Maintaining the confidentiality of your login credentials.Keeping your account information up to date.All activities carried out through your account.Please notify us immediately if you believe that your account has been accessed without your authorisation.We reserve the right to suspend or terminate accounts that contain inaccurate information or are used in violation of these Terms.
5. Product Information: We make reasonable efforts to ensure that product descriptions, photographs, prices, colours, sizes and other information displayed on our website are accurate. However:Actual colours may vary depending on your device or screen settings. Minor variations may occur due to manufacturing, fabric characteristics, lighting or photography. Product measurements may have reasonable variations.Product availability may change without prior notice.We do not guarantee that every product image or description will be completely identical to the physical product in every respect.
6. Product Availability: All products are subject to availability.We reserve the right to:Limit quantities of products available for purchase.Discontinue products.Change product specifications or descriptions.Correct pricing or listing errors.Cancel an order where a product is unavailable.If we cancel a prepaid order because the product is unavailable, the eligible amount paid for that order will be refunded according to our Refund Policy.
7. Prices and Taxes: Product prices displayed on the website may be subject to applicable taxes, shipping charges, delivery fees or other charges.The final amount payable will be displayed during the checkout process, where applicable.We reserve the right to change product prices at any time. Price changes will not ordinarily affect orders that have already been successfully confirmed, except where required to correct an obvious pricing or listing error.
8. Orders: When you place an order, you are making an offer to purchase the selected products.After placing an order, you may receive an order confirmation through email, SMS, WhatsApp or another communication method.An order confirmation does not necessarily guarantee dispatch if circumstances arise that prevent us from fulfilling the order.We reserve the right to cancel or refuse an order in circumstances including: Product unavailability. Incorrect or incomplete customer information. Suspected fraudulent activity. Pricing or listing errors. Delivery restrictions. Technical or system errors. Other legitimate business or legal reasons.
If payment has already been received for an order that we cancel, an eligible refund will be processed.
9. Payment: We may offer payment methods such as:Credit cards, Debit cards, UPI, Net banking, Digital wallets, Cash on Delivery, where available Other payment methods offered at checkout Payments may be processed through third-party payment service providers.
You agree to provide accurate payment and billing information and confirm that you are authorised to use the selected payment method.We are not responsible for payment failures caused by issues with a customer's bank, card issuer, payment provider or other third-party financial service.
10. Shipping and Delivery: We aim to dispatch and deliver orders within the estimated timeframe displayed on the website or communicated to you.Delivery times may vary depending on: Delivery location, Courier availability, Weather conditions, Public holidays, Operational issues, Unforeseen events, Other circumstances outside our reasonable control. Delivery estimates are not guaranteed unless expressly stated otherwise.
11. Returns, Exchanges and Refunds: Returns, exchanges, replacements and refunds are governed by our Return & Refund Policy. Customers should review that policy before placing an order. Products must satisfy the applicable return conditions, including requirements relating to product condition, original tags, packaging and return timelines.
12. Cancellation: Orders may be cancelled before dispatch, subject to the applicable cancellation conditions.Once an order has been dispatched, cancellation may not be possible. If an eligible prepaid order is successfully cancelled, the applicable refund will be processed according to our Refund Policy.
13. Intellectual Property: All content available on the Saraswati Instamart website, including but not limited to:Logos, Brand names, Product photographs, Images, GraphicsText, Product descriptions, Website design, Layout Icons, Videos, Software, Other materials, may be owned by or licensed to Saraswati Instamart and may be protected by applicable intellectual property laws.You may not reproduce, modify, distribute, publish, sell or commercially exploit our content without prior written permission, except where permitted by law.
14. User Reviews and Content: If we allow customers to submit reviews, ratings, photographs, comments or other content, you agree that: Your content must be truthful and based on your genuine experience.You must not submit unlawful, abusive, defamatory, misleading or offensive content.You must not infringe another person's intellectual property, privacy or other rights.You must not upload malicious software or harmful material. By submitting content, you grant Saraswati Instamart a non-exclusive, royalty-free right to use, reproduce, display and distribute that content for legitimate business, marketing and promotional purposes, subject to applicable law. We reserve the right to remove content that violates these Terms or applicable law.
15. Third-Party Services: Our website may use or integrate with third-party services, including payment gateways, courier companies, analytics providers, communication services, social media services and other technology providers.Your use of third-party services may be subject to the terms and privacy policies of those providers.Saraswati Instamart is not responsible for the independent policies, practices or availability of third-party services.
16. Privacy: Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store and protect personal information. By using our website, you acknowledge that you have read our Privacy Policy.
17. Promotional Offers: From time to time, Saraswati Instamart may provide discounts, promotional codes, coupons or special offers.Promotional offers may:Have specific eligibility requirements.Have a limited validity period.Be limited to certain products.Not be combined with other offers. Be subject to additional terms.We reserve the right to modify or discontinue promotional offers, subject to applicable law.
18. Disclaimer: To the maximum extent permitted by applicable law, our website and services are provided on an “as available” basis.We do not guarantee that: The website will always be available or uninterrupted.The website will always be free from errors. All information will always be completely accurate or current. The website will be compatible with every device or browser. Products will always be available. Nothing in these Terms excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.
19. Limitation of Liability: To the maximum extent permitted by applicable law, Saraswati Instamart will not be liable for indirect, incidental, special or consequential losses arising from your use of the website or products.This may include losses arising from website interruptions, delays, third-party service failures or circumstances beyond our reasonable control.Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.
20. Force Majeure: We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including: Natural disasters, Floods, Fire, Severe weather, Epidemics or pandemics, Government restrictions, Strikes, Transport disruptions, Internet or telecommunications failures, War or civil disturbances, Other events beyond our reasonable control, Where reasonably possible, we will take appropriate steps to minimise the impact of such events.
21. Suspension or Termination: We may suspend or terminate your access to the website or services if:You violate these Terms.You engage in fraudulent or abusive activity.Your activities create a security risk.Your activities violate applicable law.We are required to do so by law.Termination will not affect rights or obligations that arose before termination.
22. Changes to These Terms: We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last Updated” date.Your continued use of the website after changes become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
23. Governing Law: These Terms shall be governed by and interpreted in accordance with the applicable laws of India. Any dispute arising in connection with these Terms or your use of the website shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Saraswati Instamart, subject to applicable law.
24. Severability: If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the extent necessary, and the remaining provisions will continue to remain in effect to the extent permitted by law.
25. Contact Us: If you have any questions regarding these Terms & Conditions, please contact us:Saraswati Instamart Email: saraswatiinstamart@gmail.com Phone/WhatsApp: 9693242753 Address: S.V. Palace, Dih Gawpur, Samastipur, Bihar. Website: www.saraswatiinstamart.com
